What do I get by being a member?
With a paid membership you will get access to the customized menus. This includes printable menu plans, grocery lists, menu plans accessible on your tablet and phone. You will also receive the option of the grocery list sent to your mobile device for accessing while you grocery shop.
What are the payment options?
You can choose to pay monthly. We accept all major credit cards.
I’ve never tried The Laundry Moms menu plans and I’m not sure if it’s right for me. Do you have a trial period?
We do not offer a trial period since we offer 2 weeks worth of menu plans that are available for free on the website.
Can I gift a membership to someone else?
Yes, just add in your friends email information & continue with filling out the payment information.
Can I share membership with a friend?
Membership is one per household. Unless you are in the same household, we ask that you not share membership resources.
Does membership start on the 1st of each month?
No, membership starts the date you sign up. If you sign up for a monthly membership your membership renews on the same day of the month as the month you purchased (ie. if you purchase on January 3rd it will renew on February 3rd).
Will there be mistakes on menus?
We have double checked and tripled checked all menus for mistakes however, we are human momma’s and we do make mistakes. Please know that we will do everything in our power to limit mistakes. If you do find a problem please contact us at MomCare@TheLaundryMoms.com so we can correct it for everyone.
We have instituted some additional check points to improve our system and we promise to correct any errors we find in a timely manner. We believe that the service we offer is well worth the money.
What is your cancellation policy?
You can cancel at any time for any reason.
Please note: there will be no reimbursements for signing up for one month of membership and then canceling. All sales are final on monthly memberships. You will still have access for the month you are paid up through.
Is it safe to add my Billing information on line?
We use Stripe for our shopping cart and they are well tested and very safe.
I see you are using other bloggers recipes and not just your own- is that allowed?
The paid portion of the membership is for the resources we provide, NOT for the recipes. We are bloggers too. We take the utmost care to make sure that we are handling recipes and their creators in highest regards. We know they work hard for very little. In every way we link to their site directly, not their recipe on our site, we encourage YOU to go to their site, see their recipes and try others. We use our social media outlets to promote them and their recipes. We DO NOT want to just use our recipes as we WANT you to know that there are thousands of wonderful food sites out there creating great things.
How can I contact you about a question/problem?
You should send an email to MomCare@TheLaundryMoms.com and please include the following:
· First and last name associated with your Account:
· First and last name associated with your payment account
· Email address associated with your Account:
· Nature of your question/problem/concern
We’re here to help!
We are moms too and there may be times we are unavailable but please know we will be contacting you as soon as we possibly can!
© 2014 TheLaundryMoms.com
What information do we collect?
We collect information from you when you place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To personalize your experience
(your information helps us to better respond to your individual needs)
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
; To administer a contest, promotion, survey or other site feature
; To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.TheLaundryMoms.com
This policy was last modified on 05/12/2014
P.O. Box 70
Bellville, Texas 77418